Services.

Explore how we work, who we work with, and what we can create together.

Let’s design the path forward.

Approach to the Work

Design and storytelling shape how people understand ideas, experience values, and decide to act. At Empathy’s Edge, we take that responsibility seriously.

We are not here to simply make things look good. We use design and storytelling as strategic tools. As visual systems and narrative structures built with empathy, research, and care. Every brand, campaign, or experience is developed to solve real challenges, expand access, and strengthen educational and economic opportunity.

The goal is not appearance. The goal is alignment, clarity, and momentum for communities and organizations working toward more equitable outcomes.

Change by Design: Success Stories.

  • Empathy’s Edge recently designed and facilitated a dynamic, accessible webinar for busy professionals seeking to understand and apply AI tools in their daily work. From educators and nonprofit leaders to entrepreneurs and side-hustlers, participants explored practical, low-lift ways to integrate AI for content creation, task automation, and strategic efficiency. The session also tackled common fears and misconceptions around AI, including concerns about bias and job displacement, demystifying the technology through real talk, ethical framing, and hands-on examples.

    The session earned a 95% “highly recommended” satisfaction rating and was praised for its clarity, affordability, and relevance. By centering the real needs of mission-driven professionals across sectors, Empathy’s Edge created a learning space that felt empowering, not overwhelming. The success of the event sparked demand for a follow-up session, further proving that people thrive when you make emerging tools accessible, inclusive, and human-centered.

  • Empathy’s Edge partnered with Leading Light Publishing to co-create the Power of the Pen Writers’ Webinar—a dynamic, skill-building session designed to help participants elevate their writing both personally and professionally. This collaboration brought together expert insights across publishing, strategy, and storytelling, making high-level guidance accessible to aspiring writers, educators, and creative professionals.

    Participant Deirdre Reyes captured the heart of the event: “The session was thoughtfully designed, engaging, inclusive, and rich with practical tools that sparked inspiration and action… It wasn’t just a presentation, it was a collaborative space that honored our voices, nurtured our stories, and equipped us with strategies to elevate our writing practice.” That’s the power of partnerships rooted in purpose: turning knowledge into empowerment, and insight into momentum.

  • Empathy’s Edge partnered with software company ASI to elevate its brand and expand its social impact reach which sparked a powerful collaboration that extended far beyond design. Through strategic guidance and mission alignment, Empathy’s Edge connected ASI with New Endeavors, a women’s shelter seeking to build a career center for its residents. What began as a branding engagement grew into a community transformation.

    Together, ASI and New Endeavors, with support from Empathy’s Edge, delivered over $200,000 in computer equipment, supplies, and in-kind services. ASI employees also volunteered their time, offering tutoring in computer literacy, programming, and job training. It’s a reminder that when we help people meet their goals with purpose and creativity, we create space to help others rise, too.

Investment.

Custom-built for your timeline, budget, and goals.
See signature packages below and starting rates here.

Let’s work together.

Signature Packages

  • Clarity & Content Essentials
    Starting at $4,500+

    A streamlined essentials package designed for organizations ready to align their voice, improve digital engagement, and lay a strong foundation for future growth.

    Includes:

    • 60-minute strategy session

    • Mini brand voice & messaging discovery doc

    • 1-month social media content calendar

    • 3 custom, editable Canva templates (branded)

    • Caption starters + content ideas

    • Website Landing page

    Perfect for: Early-stage orgs, grassroots initiatives, and values-driven entrepreneurs needing fast, focused, brand-aligned tools.

  • Brand Refresh + Strategic Comms Toolkit
    Starting at $5,500+

    For organizations ready to elevate their identity and communications with cohesive design, strong messaging, and rollout support.

    Includes:

    • Brand refresh (logo update, color + font refinement)

    • 1-page brand style guide

    • Brand messaging audit + refinement

    • 3 custom Canva templates (editable)

    • 2 revision rounds

    • 1-month content calendar + caption starters

    • 60-minute wrap session (strategy coaching + rollout planning)

    • Website refresh (3 pages to start)

    Perfect for: Mid-size orgs, campaigns, or projects in transition needing visual, strategic, and communications alignment.

Brand Development

  • Bring your story to life with cohesive, human-centered design.

    • Visual identity development (logo, colors, typography)

    • Brand style guides and mood boards

    • Tagline and messaging refinement

    • Website design consultation (not development)

    • Social and digital asset templates

    Sample Packages: Available for custom service & pricing.

    • Brand Refresh: Visual update + brand guide

    • Full Build: Ground-up brand strategy + identity

    • One-Off Design Support (Hourly or Project-Based)

  • Engage your audience with intention and impact.

    • Social media audits and voice alignment

    • Monthly content strategy and planning

    • Caption writing, hashtag curation, and visual content coordination

    • Community engagement and account management strategy

    • Campaign-based support (e.g., launches, events, awareness months)

    Sample Packages: Available for custom service & pricing.

    • Starter Strategy: Audit + 1-month calendar + templates

    • Ongoing Support: Monthly management + reporting

    • Campaign Sprint: 2-week themed push for events, advocacy, or fundraising

Strategic Communications

  • Turn your ideas into clear, values-driven messaging.

    • Mission, vision, and messaging refinement

    • Audience targeting and storytelling strategies

    • Internal and external communications plans

    • Copywriting and content editing

    • Communications audits and brand voice guides

    Sample Packages: Available for custom service & pricing.

    • Comms Audit + Messaging Tune-Up: Strategic refresh

    • Mini Campaign Toolkit: Messaging, content calendar, talking points

    • Deep Strategy Partnership: Ongoing advising, planning, and support

  • Support your team’s well-being with intentional space and structure.

    • Community agreements + cultural responsiveness

    • Wellness check-ins + burnout prevention strategy

    • Creative workshops: joy journaling, visualization, mindful design

    • Trauma-informed facilitation

    Sample Packages: Available for custom service & pricing.

    • Wellness Workshop: 30-90-minute session + materials

    • Ongoing Culture Support: 3–6 month embedded design: customized pricing.

    • Wellness Kit: Materials + self-facilitated guide

Testimonials.

  • “I had the absolute pleasure of working with Zakiya through Empathy's Edge Creative and Educational consulting and it has been an awesome experience...She takes in every idea, considers every angle, and somehow finds a way to bring it all together in a way that feels smart, grounded, and inspiring.”

    Dr. LaTwyne Wise

  • “Empathy's Edge Consulting, the comprehensive approach to addressing workplace discrimination through verified resources demonstrates a powerful commitment to fostering inclusive professional environments. Together, we create meaningful change.”

    Nishant Srivastava

  • “I had the pleasure of attending the power of the pens writer's webinar and I was thoroughly impressed by both the content and the experience...I left the session feeling seen, energize, and more confident in my craft. If you're looking for someone who brings passion, expertise, and genuine connection to every space they enter, look no further.”

    Deidre L. Reyes

  • “Zakiya is an amazing design and communications leader. Her visionary work is what has allowed her to be at the highest level in her field...”

    Martiza Guridy

  • "Immigration and education are complex issues that deserve thoughtful discussion. Empathy's Edge consulting offers valuable resources to understand these challenges better and take informed action."

    Dachi Dyer Pavliashvili

  • "I wanted to give a huge...endorsement to...Zakiya Stewart, founder of Empathy's Edge! I highly recommend her for any and all help with branding, marketing, storytelling, interactive learning materials, and advocacy needs! As I continue my journey to promote autism awareness and acceptance, I can't think of anyone better to help me shape my vision..."

    Michele Lamons-Raiford

  • "Partnering with Zakiya to elevate our social media design for Peace of Mind was such a positive experience. She was incredibly communicative throughout the process and made sure every one of our requests and ideas was thoughtfully incorporated. The final designs not only reflect our mission beautifully but also give our brand a more professional and engaging presence online."

    Courtney R. 

  • Gabriel S.

    Bringing on Empathy’s Edge as a strategic communications partner was a game-changer. Our plan was rigorously data-driven and the messaging was well targeted to resonate with technical users and broader audiences…Our launch achieved a 62% increase in qualified leads and exceeded our user acquisition projection by 38%, surpassing our KPIs for early adoption and product onboarding…It was a pleasure collaborating with a partner who brings seamless design fluency to every interaction.

  • DJ Horne

    Working with Zakiya has been an absolute gift. I came in with scattered ideas and big visions, and she somehow managed to take everything in my head and turn it into clear, beautiful graphics for my book. From cover concepts to custom images, she consistently delivered work that felt thoughtful, polished, and true to what I imagined.

    She listens, she understands the assignment, and she brings her own creative insight in a way that only makes the project better. I’m genuinely grateful for the time, care, and talent she put into helping me shape my book.

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